Contact

Choose the topic that matches your question below so your message goes to the right mailbox. For an organization DPA review you can also use the DPA request page.

No guaranteed response time during the beta

Get in touch

This form is for parents and other grown-ups.

0/1500

Please do not include a child's name, contact details, health information, school, or any other detail that could identify a child.

No guaranteed response time during the beta — support@luminaraadventures.com

Support

We're here to help

Browse focused guides for pairing, data export and deletion, accessibility, and care-team availability.

Grown-up mode in Luminara

Pairing, grown-up settings, and your account

Child app issues

Gameplay, audio, accessibility

Care-team availability

Questions about care-team availability and organizations

Account and privacy

Data export, deletion, consent revocation

Support library

Step-by-step help articles you can link to and share.

Browse help articles

Frequently asked questions