Export data or request household deletion

In grown-up mode, open Settings, then Your data, and confirm your password. In Privacy & data, tap Request export. We prepare an encrypted ZIP and email you a one-time code; enter it in the app to unlock and save the file. The code and the file expire after a short time. The export holds what we keep on our servers. Drawings and feeling stones saved only on a device are not in it: use Save on-device creations on that device to keep a copy. Export needs an internet connection.

In grown-up mode, use Delete account. If you no longer have the app, use the deletion page on this website: it asks for your grown-up email and password, plus an authenticator code if your account uses one, and explains what the retention schedule keeps before you submit.

This guide never collects credentials, opens a deletion session, or duplicates the erase form. Use the existing deletion page for the request and contact support if you have lost access.