Create your account and verify your email

Open the app. On the screen “Who's playing today?”, tap Grown-up. If this device has no grown-up yet, choose “I'm a grown-up — new”. You may be asked to pass the Grown-up check: hold the picture until the ring is full. Grown-up mode needs the phone or tablet app: in a browser a child can play, but grown-up mode and pairing are not there.

Enter your email and a password of at least 12 characters with one letter and one number. Tick that you are 18 or older and a parent or legal guardian, and that you agree to the Terms of Service and Privacy Policy and consent to gameplay telemetry, then tap Create account. You can also sign in with Google or Apple, or ask for an email sign-in link.

The Verify your email screen asks you to open the link we sent. Then tap “I verified — check again”. If nothing arrives, tap Resend verification email; there is a short wait between requests. Until your email is confirmed you cannot add a child or make a pair code.

Set a grown-up PIN when asked, then add your child and link a device. See the pairing guide for the steps.

Use your email and password, or “Email me a sign-in link”. Choose “Forgot password?” to get a reset link. If you turned on two-factor authentication, enter a code from your authenticator app or a backup code.